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Our Artwork Process

Artwork_Upload



Get to know our artwork process

Ready to send us artwork to be printed? No problem. With our easy to follow instructions, we’ll help make sure the process is made simple and easy.

 

The Process 

We have illustrated our pre-flight and artwork process in easy to follow steps.

 

 Flow chart v14 Pantone Outlined.ai
What happens if my artwork
fails pre-flight?

Artwork may fail at the pre-flight stage for a number of reasons e.g artwork is not on the correct graphic template, corrupt files, incorrect colour space used etc.


If your artwork fails, you will receive an email which details the fail code. To enable you to quickly fix the issue, we have created a table that lists the fail error, a description of the failure and what you need to do to resolve the issue.

 

Reason for Failure   Description of Failure   Solution
         
01. Artwork has not been placed in the Ultima Displays template.   All artwork should be created on our graphic templates. The templates have been designed to be easy to use and also communicate with our rip software and printers. Creating artwork within these templates makes the pre-flight and artwork process easier.   Artwork should be created on our graphic templates. Do not delete any layers from the template as these will be automatically identified and removed by our software. If you do not have the correct template, please refer to the relevant hardware product page on our website and download a PDF from the graphic spec tab.
         
02. Document is damaged and needs repair on open.   The artwork file may have been damaged when saving, exporting, packaging or emailing the document.   The artwork file will need to be re-supplied with no damage or corruption.
         
03. Document uses security of this type.   The artwork file may have been password protected or locked for editing in any way.   The artwork file will need to be re-supplied as an editable file.
         
04. RGB colour is used.   RGB colours are ideal for on-screen viewing but are typically undesirable in a print production workflow.   Convert all RGB colours to CMYK.
         
05. Calibrated RGB colour is used.   Calibrated RGB colours contain information on how each viewing device compensates its standard setting for a faithfully reproduced colour.   Convert all RGB colours to CMYK.
         
06. Spot colour definition is ambiguous.   Two spot colours can be ambiguously defined when they have the same name and different CMYK values, or different names and the same CMYK value.   Any chosen spot colours need to be clarified to avoid unwanted results.
         
07. Font is not embedded.   Embedding fonts in an artwork file means that every character of the chosen font is copied and stored in the PDF document. Outlining the characters of fonts will convert them to shapes instead of editable text.   Any fonts that are used within the artwork file should be embedded or outlined to avoid being replaced with a substitute font.
         
08. Black text does not overprint.   Black text should be set up to print on top of any coloured backgrounds, which is a process known as overprinting. If black is printed onto a white material or background, this can make the text look washed out or faded, also known as knock out printing.   All 100% black text should be set to overprint.
         
09. White text does not knock out.   If the artwork file contains white text, it is important that colours behind the text are not printed. If these underlying colours were to be printed under the text, this is likely to result in undesirable effects.   All 100% white text should be set to knock out the underlying colours.
         
10. White line art does not knock out.   If the artwork file contains white line art, it is important that colours behind the objects are not printed. If these underlying colours were to be printed under the objects, this is likely to result in undesirable effects.   All 100% white line art should be set to knock out the underlying colours.
         
11. Resolution of any colour or grayscale image is below 300ppi.   The resolution of images in a PDF document is expressed in PPI or "pixels per inch", and determines the amount of information they contain. The number of pixels per inch in a digital image determines its quality. Less pixels per inch result in larger pixels and a poorer image.   Replace any low resolution images for ones that are 300ppi or higher and re-supply artwork. Link the image to the artwork file if necessary to avoid larger file sizes.
         
12. Image has alternates defined.   Alternate images are used to store both a viewing-resolution and a printing-resolution version of an image, resulting in two types of images in an artwork file.   Remove the alternate images, preserving only the ones that have the highest resolution, regardless of the printing setting and re-supply artwork.
         
13. Document contains annotation of type: Text Note, Markup (e.g free text, line) Hyperlink, Restrict to Annotation inside media box.   Annotations are comments added to the artwork file after it has been created. They can cause problems because they may appear in the printed output.   Remove any annotations of the selected type from the artwork file.
         
14. Document contains annotation of type: Movie, sound and 3D, TrapNet Printer Marks, File Attachment, Screen, Watermark, Custom.   Annotations are comments added to the artwork file after it has been created. They can cause problems because they may appear in the printed output.   Remove any annotations of the selected type from the artwork file.
         
15. Annotation is set to print.   Annotations are comments added to the artwork file after it has been created. They can cause problems because they may appear in the printed output.   Remove any annotations of the selected type from the artwork file.
         
16. Document contains JavaScript.   JavaScript scripts can be embedded in a PDF file to perform specific actions. They can cause problems because they serve no purpose and may result in a larger file size.   Remove Javascript code any kind from the artwork file.
         
17. Document contains Actions.   Actions can be applied to the artwork file to produce special effects when bookmarks, links or form fields are clicked or when a specific page is viewed.   Remove any actions from the artwork file.
         
18. Document contains form fields.   Form fields are used in electronic forms and serve no purpose.   Remove form fields from the artwork file.

 




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